Contact and accessibility

Use Show contact to display the directory's contact address. You may write in English or French about an inaccurate entry, broken link, privacy request, copyright concern, language issue or accessibility barrier.

Include the relevant page URL, a description of the issue and the correction or assistance you need. For a rights concern, include the information described on the Copyright page. Share only information needed for the request. Do not send passwords, payment credentials, medical records, social insurance numbers or immigration identity documents.

The directory is not an emergency or case-management service. For a matter concerning an external provider's application, account, payment or appointment, use that provider's own contact channel.

We work to support keyboard navigation, visible focus, clear headings, readable contrast, text enlargement and understandable English and French navigation. If you encounter a barrier, identify the page or function, what you were trying to do, and an alternative format that would help. You may also mention your browser or assistive technology if you wish. We will assess practical ways to address the problem.

External services have their own accessibility arrangements. The directory does not control their websites. Our Privacy page explains the handling of correspondence.